Where your money goes

We believe everyone deserves a place to call home.

With the help of amazing supporters like you, we’re working hard to provide emergency shelter for vulnerable families around the world who have lost their homes after disaster.

Making a difference in 2021

Throughout 2021, the global pandemic still dominated our lives. Coronavirus continued to spread, threatening vulnerable people who lost their homes to disaster.

Global travel restrictions were still in place. In addition to this, a shortage of shipping containers worldwide made the transportation of our aid even trickier.

Despite the challenges, your support helped us reach 143,000 people, supporting communities across 11 countries.

We couldn’t have done it without you – our amazing supporters.

How you give to us

Your gifts reach us in a number of different ways.

Whilst a large part of our income comes from supporters who donate to appeals when disasters strike, many choose to give us a regular gift, sign-up to our Book Club or take part in local event or challenges.

We work with fantastic corporate partners, and have strong relationships with trusts and foundations.

We work with a global network of supporters, volunteers and partners, and we are incredibly proud to be official project partners with Rotary International and receive amazing support from Rotarians around the world.

Indonesia man driving a Motorcycle rickshaw with ShelterBoxes in the back

Where your money goes

Young Syrian child holding grey blankets with an orange hat standing in front of a ShelterBox tent

Around 70p of every pound is used to give families a place to call home after disaster. The remaining 30p is invested to raise future vital funds so we can help more families around the world in desperate need of emergency shelter.   

We work this out in the same way as many charities in the UK, using financial results from the last three years to make sure events in any single year don’t have a distorting effect.

Every disaster is different and that means each year differs depending on how, where and when we have supported families around the world. Taking a three-year average means we have a clearer picture of how we are performing.

In 2021, we spent £8.1 million supporting disaster-hit families in their recovery with essential items like tents, tarpaulins, toolkits, solar lights, water filters and carriers, blankets, cooking sets and mosquito nets.

For more information, read our 2021 annual report.


Sometimes called ‘support and governance’, these are the costs involved in running a charity.

They are made up of essential activities that allow us to grow our support for disaster-affected families. They include things like:

  • Safeguarding training, process and policies – making sure the families we support, as well as our staff, volunteers and supporters, are kept safe.
  • Strong leadership and skilled teams - making sure we have specialist teams in place, as well as training and paying our staff.
  • Technology and financial systems – helping us to work as quickly and efficiently as possible.
  • A healthy and safe working environment – including things like insurance to protect our teams working in extreme environments.

It is very important to invest in making sure we have these in place to allow us to continue to support more people. We are committed to keeping our governance and support costs as low as possible whilst also delivering the best possible emergency shelter support.

In 2020, we spent £2.4 million on these activities. They represent 19% of our total spend last year.

Latest live operations update

Join us live every Tuesday at 2:30 pm UTC on Facebook from our HQ in Cornwall where we give you the latest live updates from the past week.

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Annual Reports

In 2018, we went further than ever to reach families who needed emergency shelter. We supported 210,000 people who lost their homes to disaster or conflict.

About us

We provide emergency shelter to families who have lost their home to disaster, enabling them to rebuild their lives.

Make a donation

Support our work and help families rebuild their homes and their lives.