Do you have a question about ShelterBox or about your donation? We most likely answer it in our frequently asked questions.

If you don’t see what you need, feel free to send us a message using the form below or give us a call on +44 (0)300 0300 500.

You can also learn how to make a complaint here. We will never share your data with third parties. Please read our Privacy Policy for more information.


ShelterBox Headquarters

Falcon House, Charles Street, Truro, TR12PH, UK

+44 (0)300 0300 500

Want to send us a donation? Please take a look at the different ways you can donate here.

Man with a bag of aid in Ethiopia
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Abrehaley was forced from his home by the Tigray conflict in Ethiopia. The journey to the displacement camp was filled with traumatic experiences.

About ShelterBox

ShelterBox exists to ensure no one is without shelter after disaster. We often work in places that others don’t, making sure that we reach families who need support to take the next step in resuming their livelihoods.

From Cameroon to Syria, all the way to the Philippines and the Caribbean, ShelterBox has provided shelter to over 2.5 million people so far.

We won’t stop until we see a world where no family goes without shelter after disaster.

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