Annual reports
Discover our annual reports, and learn more about our working supporting people displaced by disaster and conflict.
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Making a difference in 2023
In 2023, ShelterBox teams helped communities affected by devastating earthquakes in Turkey, Syria, and Morocco. We were there for people after flooding in Libya and Pakistan. We supported people in Ethiopia facing severe drought as well as displaced families in Burkina Faso, Cameroon, Chad, Malawi, Mozambique, Somalia, Ukraine, and Yemen.
Thanks to your incredible support and the help of our worldwide partners, we provided shelter and essential aid to 325,000 people.
Shelter is the foundation for life – for survival, stability and dignity. It offers a place to feel safe, stay together, stay healthy, earn a living and help children get an education.
We’re ShelterBox. A global community that believe shelter is a human right.
How you give to us
Your gifts reach us in a number of different ways.
Whilst a large part of our income comes from supporters who donate to appeals when disasters strike, many choose to give us a regular gift, sign-up to our Book Club or take part in local events or challenges.
ShelterBox works with fantastic corporate partners. We have strong relationships with trusts and foundations.
We work with a global network of supporters, volunteers and partners. We are incredibly proud to be official project partners with Rotary International and receive amazing support from Rotarians around the world.
Where your money goes
In 2023, around 84p in every pound given to ShelterBox was used to provide emergency shelter after disaster. The remaining 16p was invested to raise future vital funds.
In case events in any single year have a distorting effect, we also report a three-year average to give a clearer picture of how we are performing. Our current three-year average is 78p in every pound spent on providing emergency shelter and 22p spent on raising funds.
In 2023, we spent £23 million – that’s more than ever before – supporting disaster-hit families with essential items like tents, tarpaulins, toolkits, solar lights, water filters and carriers, blankets, cooking sets and mosquito nets.
Running costs
Sometimes called ‘support and governance’, these are the costs involved in running a charity.
They are made up of essential activities that allow us to grow our support for disaster-affected families. They include things like:
- Safeguarding training, process and policies – making sure the families we support, as well as our staff, volunteers and supporters, are kept safe.
- Strong leadership and skilled teams - making sure we have specialist teams in place, as well as training and paying our staff.
- Technology and financial systems – helping us to work as quickly and efficiently as possible.
- A healthy and safe working environment – including things like insurance to protect our teams working in extreme environments.
It is very important to invest in making sure we have these in place to allow us to continue to support more people. ShelterBox is committed to keeping our governance and support costs as low as possible whilst also delivering the best possible emergency shelter support.
In 2022, we spent £2.3 million on these activities.
How your support makes a difference
Kaltoumi B, Cameroon
The positive aspect of this tent is mainly the fact that it is very spacious. I had my own space and the children had theirs. This is the first decent shelter I enjoyed after losing everything. I was animated by immense joy.
Faay, Somalia
Like many other women in this camp I became a mother at a very young age, and as a result, I was faced with lots of challenges… When I look at the beautiful house that I have been given, I have a sense of faith in a better future and even a better hope for my child
