Working in partnerships is in our DNA. We have always focused on building lasting relationships and powerful partnerships so we can support the people who need us in a way that is right for them.

Read more about how we make those operational partnerships work, so we can provide families with the essential shelter they need to start recovering from a disaster.

Men queuing for handwashing stations in Cameroon

The fight against coronavirus meant we needed our partners more than ever

Travel restrictions made our collaboration with partners even more important. Disasters don’t wait – and families who faced disaster were also facing this new and deadly threat.

The need for our support had never been greater.

When we worked together with partners, we each play an essential role in making sure disaster-affected communities receive the help they need.


Why is ShelterBox needed?

We are one of the few emergency shelter specialists in the world.

When disaster strikes, communities often need many types of support. Emergency shelter is our focus, but other needs can include WASH facilities (water, sanitation and hygiene), food or healthcare. Many agencies will often come together to add their expertise to a coordinated response.

ShelterBox is recognised in the humanitarian sector for our world-leading technical and specialist expertise in emergency shelter.

Our staff and volunteers have specialist skills that many larger organisations don’t have. We are valued for being flexible enough to work side by side with partners, we provide training not only for the communities we support but also for local partners who will provide longer-term support when we are no longer there.

How do we evaluate our aid?

Every time we respond to a disaster, we always evaluate the quality of our aid by asking families how it has worked for them. By listening to their feedback, we have been able to constantly evolve our shelter aid items to be the most suitable, quality items that people need.

This family-centred approach and attention to detail is one of the reasons we are so well respected in the humanitarian community.

We provide an in-depth understanding of what works in different emergency situations. Over 20 years of disaster experience helps us to efficiently work through challenges and come up with solutions in wide-ranging scenarios.

We also provide training for partner teams on how best to use the items we provide. In return, we benefit from our partners’ local presence, their knowledge of communities and their in-country connections.

A girl hold a small child in a Syria camp

Working together with a shared vision

We partner with all kinds of humanitarian and international development organisations, as well as local governments in the places where we’re working. We always make sure that we work with organisations who share our mission to support people who have lost their homes to disaster.

Our partners help us provide support to communities in some of the most remote and dangerous conflict zones around the world.

Who are our partners?

Our partnerships ensure we can pool resources and support families around the world in the most efficient way

Rotary International

ShelterBox began in 2000 as a Cornish Rotary Club’s millennium project. 

With the support of Rotary members and clubs around the world, ShelterBox has grown to become an internationally recognised, independent disaster relief organisation. Since 2012, ShelterBox and Rotary International have been official Project Partners in disaster relief.

Whenever disaster strikes, Rotary is beside us – from the earliest planning stages to final evaluations, our partners help us to make contacts on the ground, organise logistics, and reach remote communities who might otherwise go without.

Each year, Rotary members help us to go further, support more people and access areas that would otherwise be impossible to reach. Read what we achieved in partnership across 2023 here.

The International Federation of Red Cross and Red Crescent Societies

ShelterBox is one of the few organisations to have a global cooperation agreement with The International Federation of Red Cross and Red Crescent Societies (IFRC). This unique partnership lets us work closely with them to provide emergency shelter to vulnerable families after disaster.

Habitat for Humanity International

After many years of successful collaboration, ShelterBox also has a formalised relationship with Habitat for Humanity International.

The agreement guides joint working during disaster responses where ShelterBox focuses on the initial emergency need for shelter after disaster, and Habitat for Humanity looks to the longer term for families and communities.

Our partners in Syria

In Syria, we work with Bahar Organization, Hand in Hand for Aid and Development and ReliefAid to provide aid to families affected by the ongoing conflict.

Our partners in the Lake Chad Basin and wider Africa

Other organisations we have worked with include IEDA Relief, ACTED, and Plan International – delivering projects in countries like Iraq and Nigeria, CameroonEthiopia and Somaliland.

Portrait of Pakistani man standing outside emergency tent
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When severe flooding caused devastation across the north and south of Pakistan, father of four, Abdul, lost his home and his livelihood. After receiving a ShelterBox tent, Abdul and his family told us they were joyful to have a roof over their heads.

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