Other ways to make a donation
Frequently Asked Questions
If you are located in one of the 15 countries that has a ShelterBox Affiliate, please visit their website and make a donation directly to their office. You can find a current list of affiliates here.
If you have any issues or questions about your donation, please call our Supporter Care team on +44 (0)300 0300 500 or send us a message.
You can donate via cheque, bank transfer, phone, PayPal, Just Giving and by Direct Debit.
To find out more information about all the ways you can make a donation, please take a look at our Donation FAQs.
In order for us to prepare for future disasters by positioning aid around the world and to react quickly when disasters do take place, we are not usually able to accept time or location-specific donations.
By giving ShelterBox a general donation, you are helping us use your money to make the most difference to families in desperate need of shelter.
Around 71p of every pound raised is used to give families a place to call home after disaster. The remaining 29p is invested to raise future vital funds so we can help more families around the world in desperate need of emergency shelter.
We work this out in the same way as many charities in the UK, using financial results from the last three years to make sure events in any single year don’t have a distorting effect. Find out more about how we spend your money.
Gift Aid is a government initiative that enables us to increase your donation by 25% at no extra cost to you.
To register for Gift Aid or find out more please visit out Gift Aid page.
ShelterBox is committed to protecting your personal information and being transparent about what information we hold.