Be involved
Volunteers are crucial to the work of ShelterBox – without them we would not be able to function. Furthermore, the high level of support we receive from our volunteers enables us to keep our operating costs low and means a very high percentage of income goes directly on the aid itself.

Below are some of the ways in which volunteers support ShelterBox.


Volunteers assist with various IT tasks at our headquarters in Helston. This could be anything from creating and updating Excel spreadsheets, to creating newsletters, to coordinating webinars. 

Because of the confidential nature of some of this work, volunteers need to be prepared to undertake a Disclosure and Barring Service (DBS) check and be able to get to our headquarters in Helston, Cornwall. They also need to have some availability between Monday and Friday, 9-5.


We have a fantastic team of proactive volunteers in London who assist with, and organise their own fund and awareness raising events in the capital. Volunteers in this area can do anything from planning and running their own event, to behind-the-scenes tasks such as advertising; there really is something for everyone! We have a small office in central London that supports our volunteers in the area.


Volunteers prepare the content and boxes for packing. Preparation includes assembling the school packs, sticking stickers on the boxes and making the handles. Volunteers also pack the boxes, with each person having a specific task within a packing line. Content needs to be packed in order and with precision to ensure it all fits in with no breakages. This opportunity is based at headquarters in Helston, Cornwall, where all ShelterBoxes are packed.


We have volunteer speakers across the UK and Ireland. These individuals deliver presentations about our work to a variety of groups eg schools, businesses, scouts etc. Speakers often use a demonstration ShelterBox so that they can present the kit to their audience. There are opportunities across the UK and Ireland.

Admin Volunteer Support

Admin volunteers carry out a variety of duties including assisting with huge mail-outs, typing documents, replenishing resources (laminating, photocopying etc.) and filing. This is a massive support to our team. Because of the confidential nature of some of this work volunteers need to be prepared to undertake a Criminal Records Bureau (CRB) check and be able to get to our headquarters in Helston, Cornwall. They also need to have some availability between Monday and Friday, 9-5.

ShelterBox Warehouse Tour Guides

Volunteers assist with the delivery of warehouse tours at our headquarters in Helston, Cornwall. Applicants must therefore live reasonably locally. We provide tours for members of the public or organised groups who have an interest in finding out about ShelterBox and what we do at our headquarters. Tours are very important to us as raising our profile is a vital element of our work. As a tour ‘guide’ you would be responsible for taking an individual or a group of up to 26 people around our warehouse, telling them all about what we do. 

Merchandise Volunteers

Volunteers attend events across Cornwall to talk to members of the public about the work of ShelterBox and to sell our merchandise.

Training and Development

The training and development staff train our Response Teams and also run external training courses. The training centre is on The Lizard in Cornwall, UK and volunteers assist with anything from pre and post course paperwork, to preparing and unpacking kit, to site maintenance.

ShelterBox Response Team members (SRT members)

During crises we receive requests from people wanting to travel with us to disaster areas and help deliver ShelterBox aid. Delivering emergency aid can be complex and requires significant skill and knowledge - everything from clearing customs and identifying those most in need to media liaison. Consequently, we only deploy volunteers who have been carefully selected and who have completed our extensive training programme.

We currently are not looking to recruit any more ShelterBox Response Team members but will open up recruitment again when we are. To be kept up to date you can sign up to our newsletter.  We look to our Response Team members to be at the forefront of many fundraising and public awareness campaigns so in the meantime, please consider the other opportunities listed above.

For more information on the above opportunities, including whether we are recruiting within your area of interest at present, please telephone the Volunteering Development Coordinator on 01326 569782 or email volunteering@shelterbox.org. Please make it clear in your correspondence which opportunity/opportunities are of interest to you.

We very much look forward to hearing from you.

A massive thank you to all potential and existing volunteers.

Volunteer snapshot

Click here
 to find out about just some of our amazing volunteers who give up their time to help at ShelterBox HQ.

Volunteer booklet

Click here
to download our ShelterBox Volunteer Booklet.